Helpful answers

Simple answers for the questions that come up while choosing everyday essentials for your family.

How does free shipping work?

Free shipping is available on orders of R600 or more. Your available delivery options are shown at checkout.

How do I choose the right item?

Start with the collection that matches your routine, then use each product page for its key features, included items and care guidance.

Can I change my bag before checkout?

Yes. Open the Bag in the header to update quantities or remove an item before you continue to checkout.

Where can I find product-care and safety information?

Please read the product description and any supplied instructions before use. Adult supervision is important whenever a product is used around little ones.

I need help with an order.

Use our contact page and include your order number where possible. We’ll use the details you provide to help direct your enquiry.